Why Us

TELigence Partners is a full service, independent sales and consulting agency, providing voice, data, cloud, IT and advisory services to discerning businesses headquartered throughout the northeastern United States. Our team members have more than 100 years of combined experience in the telecommunications and information technology industries.

There are several reasons why our clients choose TELigence Partners to help them make their important telecom and IT decisions:

Excellent customer service. Our goal is to exceed our clients’ expectations by taking the worry out of the telecommunications and IT solutions process and saving them money.

We’re good at what we do;
90% of our new customers are referred to us by satisfied existing ones.



Superior industry knowledge. We work with more than 30 of the top national and local telecom and IT service providers, all of whom we’ve carefully researched and vetted over the years to make sure they meet our customer service standards and deliver the highest quality products.

Low-to-no cost. The majority of our services are provided at no cost to our customers. TELigence is paid through the more than 30 telecommunications and information technology service providers we represent. Clients pay the same whether they go through us or through the carrier directly.

Unbiased advice. Unlike carrier agents, we receive no incentives and are operating under no sales quotas for the work we do. Just as is the case with business Independent Insurance agencies, the cost of service to the client is the same whether they go through us or through the carrier directly.

Our Process


We continuously comb the telecommunications and technology landscape to stay abreast of emerging trends and companies.

We work with you to assess your telecommunications and technology needs, then devise the best, most affordable solution drawing from our team of over 30 trusted technology partners and years of experience in the industry;

Once a custom solution has been selected, we work with your IT team and our chosen technology partner(s) to ensure the deployment of your solution meets your expectations and objectives;

Post installation, we verify final billing meets the originally contracted amounts;

For the term of your contract you will be covered by TELigence Partners’ Quality Assurance Program. We will be there to assist you with any questions or problems that may arise. Relieving you of the headache of technical worries and freeing you to focus on other issues.

“Our TELigence agent is meticulous, careful, easy to work with and talk to, and has the experience in this field to provide something that other agencies cannot – honesty without ulterior motives for personal gain. He is not only an agent but also a great consultant that can help a company to determine which path is best for them.”

– Scott Bond, COO

"It can be very challenging to deal with sales people from the various telecommunications carriers when trying to source network services. They represent most of the top carriers and will work with you to identify your company’s needs and match them to carrier offerings"

– Shannon King, Director of IT

"TELigence oversaw the conversion of a nationwide POTS network and the installation of an MPLS network for my company (a national retailer with 180+ locations). TELigence met my high standards for attention to detail, organization, follow through and proved to be an invaluable resource on this project."

– Jim Giantomenico CIO

More Testimonials >

Our Technology Partners

 
For two decades, BCN Telecom has provided price competitive quality telecommunications services with an emphasis on serving business customers.  BCN proudly services tens of thousands of business customers through select agent partners such as TELigence Partners. BCN Telecom offers an extensive product and service portfolio, which brings over 65 unique network partners into a single-source, single-billing telecommunications platform for its customers.  It is a family owned and operated business, and as such is extremely responsive to client needs.  Furthermore, its financial stability is unique in an industry where highly leveraged companies are continuously changing hands, pushing services into the marketplace, and over subscribing operational capacity in order to meet investor generated metrics.  For this reason, BCN often sits in our “highly recommended” carrier category for clients.
Comcast was founded in 1963 as a single-system cable operation of 1,200 subscribers. Since then it’s grown to be the nation´s leading provider of entertainment, information and communications products and services with 24.4 million cable customers, 14.7 million high-speed Internet customers and 6.1 million digital voice customers in 39 states and the District of Columbia.
Comcast Business offers a wide range of products and services, an enhanced Metro-E fiber optic network and experienced customer service, all for a value that will help customers’ bottom line.
HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world’s largest technology company, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to solve customer problems.
In 1975¸ Bill Gates´ vision created this software giant.  Thirty years later, Microsoft develops and supports the software and operating systems that are the foundation for global corporate operations.  From OS7, to Windows Server 2012, Office, Exchange, Lync and more,  TELigence Partners engineers are fully certified in Microsoft to better support your IT departmental needs.
 

More Partners >