Our Clients

TELigence Partners is an independent sales and consulting agency, providing voice, data, Cloud, IT and advisory services to discerning businesses headquartered throughout the northeastern United States. Our team members have more than 100 years of combined experience in the telecommunications and information technology industries.

TELigence Partners’ clients range from small New England entrepreneurships to large city-based corporations with locations throughout the US and Europe.

Regardless of size or location, the one thing all TELigence’s customers have in common a desire to simplify their telecommunications and IT services process and spend their money wisely.

We’re good at what we do;
90% of our new customers are referred to us by satisfied existing ones.



In fact, the majority of the services we offer our customers are absolutely free of charge (we are paid through the more than 30 telecommunications and information technology service providers we represent). The service cost to our clients is the same whether they go through us or through the carrier directly, the difference is, by using TELigence Partners our clients have access to our over 100 years of combined industry knowledge and our ability to match them with the best prices, solutions and our more than 30+ service providers, all of whom we’ve carefully researched and vetted over the years to make sure they meet our customer service standards and deliver the highest quality products. TELigence Partners offers its clients many more services than if they were to go directly through a carrier – all for the same price.

See the table below for a breakdown of services included in TELigence’s service offerings versus those offered by going through technology carriers.

Service TELigence Carrier
Latest available promotional pricing YES YES
Market competitive pricing YES YES
Compares competition’s pricing YES NO
Sells what client needs without needing to meet company driven sales quotas YES NO
Manage and coordinate multiple carrier installs through a single point of contact YES NO
Full project installation management YES NO
Ability to manage departing carrier disconnects YES NO
Billing resolution to avoid inaccurate or double billing between acquiring and departing carriers YES NO
Ongoing Helpdesk support and assistance with carrier ticket escalation YES NO



Rather than spending hours researching various carriers and products they may know very little about, and possibly choosing the wrong service based on carrier sales quotas, our customers trust us to guide them in the right direction and save them money.



“Our TELigence agent is meticulous, careful, easy to work with and talk to, and has the experience in this field to provide something that other agencies cannot – honesty without ulterior motives for personal gain. He is not only an agent but also a great consultant that can help a company to determine which path is best for them.”

– Scott Bond, COO

"It can be very challenging to deal with sales people from the various telecommunications carriers when trying to source network services. They represent most of the top carriers and will work with you to identify your company’s needs and match them to carrier offerings"

– Shannon King, Director of IT

"TELigence oversaw the conversion of a nationwide POTS network and the installation of an MPLS network for my company (a national retailer with 180+ locations). TELigence met my high standards for attention to detail, organization, follow through and proved to be an invaluable resource on this project."

– Jim Giantomenico CIO

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Our Technology Partners

 
For two decades, BCN Telecom has provided price competitive quality telecommunications services with an emphasis on serving business customers.  BCN proudly services tens of thousands of business customers through select agent partners such as TELigence Partners. BCN Telecom offers an extensive product and service portfolio, which brings over 65 unique network partners into a single-source, single-billing telecommunications platform for its customers.  It is a family owned and operated business, and as such is extremely responsive to client needs.  Furthermore, its financial stability is unique in an industry where highly leveraged companies are continuously changing hands, pushing services into the marketplace, and over subscribing operational capacity in order to meet investor generated metrics.  For this reason, BCN often sits in our “highly recommended” carrier category for clients.
Comcast was founded in 1963 as a single-system cable operation of 1,200 subscribers. Since then it’s grown to be the nation´s leading provider of entertainment, information and communications products and services with 24.4 million cable customers, 14.7 million high-speed Internet customers and 6.1 million digital voice customers in 39 states and the District of Columbia.
Comcast Business offers a wide range of products and services, an enhanced Metro-E fiber optic network and experienced customer service, all for a value that will help customers’ bottom line.
HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world’s largest technology company, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to solve customer problems.
In 1975¸ Bill Gates´ vision created this software giant.  Thirty years later, Microsoft develops and supports the software and operating systems that are the foundation for global corporate operations.  From OS7, to Windows Server 2012, Office, Exchange, Lync and more,  TELigence Partners engineers are fully certified in Microsoft to better support your IT departmental needs.
 

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