While working as CIO of a national retailer with 180+ locations, I engaged TELigence Partners in a project to contain carrier costs and to reduce the total number of overall billing carriers. TELigence Partners met my high standards for attention to detail, organization and follow through. The project resulted in the conversion of a nationwide POTS network and the installation of an MPLS network. TELigence proved to be a valuable resource for us on this project.

Jim Giantomenico

I am very pleased to recommend John King and TELigence Partners as an agency to represent all of your telecom needs. Our company recently deployed an advanced MPLS network throughout our 45 stores. This was one of the best decisions we’ve ever made and John’s work on this project has been absolutely phenomenal.

John is meticulous, careful, easy to work with and talk to, and has the experience in this field to provide something that other agencies cannot – honestly without ulterior motives for personal gain. John is not only an agent but also a great consultant that can help a company to determine which path is best for them.

It is with utmost confidence that we recommend John and his company to you. We know that you will not be disappointed.

Scott Bond
Chief Operating Officer

TELigence Partners is a great resource.

It can be very challenging to deal with sales people from each of the various telecommunications carriers when trying to source network services. TELigence Partners made this process easy.

The TELigence Partners’ team represents and has in-depth knowledge of most of the top carriers and will work with you to identify the needs of your company and match them to carrier offerings.

TELigence gets pricing from all the carriers and presents ALL the options to you one time (no need for five different carrier meetings)! Another significant advantage of working with TELigence is it has the inside scoop on the carrier world based on years of work in the industry.

It’s like our insurance agency… we present multiple quotes to our customers and help you pick which insurance fits your needs best.

Shannon King
Director of IT

I want to thank you all for the seamless transition from our old PBX to MetTel’s hosted PBX solution. All users have been transitioned smoothly with only minor changes and clean up required. A special call out to Nicole, Prashant, and Sharmin for professionally handling the many last minutes changes and nit picking from my team and me over the past few days.

I look forward to continuing and expanding our relationships with MetTel and Teligence Partners.

Brian McDonough
Director of IT

As telecom manager for Rutland Mental Health Services, it has been my pleasure to work with Bob Davison of TELigence Partners these past 5 years. His knowledge of phone system and related services has helped me immeasurably over the years, in both cost savings and innovative ideas that I might not have thought of otherwise. He is always available when I need him, either for a quick question or a major issue that has me baffled.

I appreciate his easy going, no pressure approach to new services that he thinks I might be interested in.

I look forward to many more years of working with Bob and TELigence Partners.

Joy E. Plumhoff
Administrative Coordinator

For many years, TELigence Partners has been our outside consultant and advised us in our telephony upgrades and internet service provider decisions. TELigence’s wealth of knowledge of this changing industry along with an understanding of the unique requirements of our business makes it a valuable resource.

Victoria B. Powers
Manager of Information Systems

At Bond Auto Parts we understand the need for good telecommunications management – our stores depend on it! Because of this we put a strong emphasis on quality when we choose an organization to manage this for us. Here are a few key points on why we choose to do business with TELigence Partners:

Integration: TELigence Partners handles ISP trouble tickets, move/add/changes, billing issues, and telephony (phones) all from one central location, which negates the need for vendor chasing and micromanagement on our end, we can focus on what we do best, which is selling parts and developing technology to do so better than our competitors. In short, because of TELigence Partners, we are able to more efficiently do business.

Experience: TELigence Partners uses the concept of synergy to combine the best vendors and sources around under one central virtual umbrella (single point of contact) that creates a powerful team of consultants that are even greater than the sum of their parts. Because of this we can develop long-term road maps for telephony/telecommunications that are in line with our goals and business strategy.

Business Know-How: TELigence Partners learns and understands business, and has a way of doing things that is custom-tailored to the way that you do things – your company culture. This is an invaluable skill to have, and they do it right.

Cost Savings: Repeated audits and re-evaluations of your network will provide businesses with simple and complex telecommunications infrastructures alike: a means of wrapping their heads around often convoluted billing by multiple providers. This is an extremely important element of telecommunications management that is often overlooked! TELigence Partners does not overlook this and they are well-versed in finding ways to cut unnecessary costs.

We wouldn’t have it any other way, we have worked with TELigence Partners now for over five years and they are a shining example of an outsourced service/vendor and how it can be beneficial for everyone involved.

Joshua M. Scowcroft
Director of IT

We have been dealing with TELigence Partners for a few years now for our data and communications for our four locations in Chittenden County.

I have to say it has been a pleasure dealing with TELigence. They have kept on top of all the details that are required during a change in vendors.

These types of changes in your business take time and expertise to be sure it is executed without interruption to your day-to-day operations. TELigence made this seamless as they dealt with all the vendors and made sure they were doing what they had promised.

I would recommend you talk with TELigence about your data and communications needs today.

Rick Bibens

TELigence Partners first acted as our telecommunications guru in 2006, and since then has shepherded our business through several vendor changes as our needs and the industry have evolved. As anyone who has purchased internet and communications services for their business can tell you, the issues with pricing, capacity, contract terms, and technology can be daunting. TELigence sorts through the variables and offers apples-to-apples comparisons that help us make a decision. And, he knows the industry and the people, so he’s able to make the critical phone call when issues of installation or cutover arise.

The best way to indicate our level of satisfaction with the services that TELigence Partners has provided? We will be contacting them when we next shop for a telecommunications or IT solution.

Kathy Hollandsworth
Business Manager

Our Technology Partners

For two decades, BCN Telecom has provided price competitive quality telecommunications services with an emphasis on serving business customers.  BCN proudly services tens of thousands of business customers through select agent partners such as TELigence Partners. BCN Telecom offers an extensive product and service portfolio, which brings over 65 unique network partners into a single-source, single-billing telecommunications platform for its customers.  It is a family owned and operated business, and as such is extremely responsive to client needs.  Furthermore, its financial stability is unique in an industry where highly leveraged companies are continuously changing hands, pushing services into the marketplace, and over subscribing operational capacity in order to meet investor generated metrics.  For this reason, BCN often sits in our “highly recommended” carrier category for clients.
Comcast was founded in 1963 as a single-system cable operation of 1,200 subscribers. Since then it’s grown to be the nation´s leading provider of entertainment, information and communications products and services with 24.4 million cable customers, 14.7 million high-speed Internet customers and 6.1 million digital voice customers in 39 states and the District of Columbia.
Comcast Business offers a wide range of products and services, an enhanced Metro-E fiber optic network and experienced customer service, all for a value that will help customers’ bottom line.
HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world’s largest technology company, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to solve customer problems.
In 1975¸ Bill Gates´ vision created this software giant.  Thirty years later, Microsoft develops and supports the software and operating systems that are the foundation for global corporate operations.  From OS7, to Windows Server 2012, Office, Exchange, Lync and more,  TELigence Partners engineers are fully certified in Microsoft to better support your IT departmental needs.

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